Knowledge Transfer

"We had a very positive experience with the Write By Design team who were successful in getting the development team to talk about their respective areas of domain and design expertise. This knowledge was stitched together into a cohesive set of design models. A bonus for us was that Write By Design was willing to accept our input on tool selection. Not only did they adopt our suggestion, but they also used the tool competently and educated us in its use for documenting software design. The Write By Design team members kept us on task and at the proper level of detail." - Shal Jain, Senior Technical Lead at FoundationIP, Minneapolis, US.

Make your good teams into great teams by releasing the trapped knowledge that could be holding them back. 

Corporate knowledge of your software, processes and products can be trapped in the heads of your employees for years, vastly reducing its value to your organisation.

Our Knowledge Transfer service releases that knowledge, shares it with your wider team and captures it to ensure its full value is realised.

Designed from the two distinct perspectives of Software Development and Training, our service recognises that successful knowledge transfer can only be achieved with a highly people-focussed approach.

Our Knowledge Transfer projects are highly interactive with the whole approach having been carefully designed to maximise the amount of knowledge captured without impacting your pressing development schedule & support workload. Structured workshops bring together your subject experts with the intended recipients of the knowledge. This could be anyone from your own less experienced software developers/support staff to the staff of your selected outsource partner.

"The BakBone team were very impressed with the thoroughness of Write by Design's approach. They have made an important contribution to BakBone's development programme by making our corporate software design knowledge truly accessible."
- Tony Peaty, Core Development Manager at BakBone Software, Poole, UK.

The Knowledge Transfer workshops are facilitated by our consultants who are experienced in both IT and training methods. We create a relaxed and positive learning environment, using innovative techniques to share and capture the expertise of your staff - whatever their individual working style.

Each subject area is explored in detail, walking through existing software applications to ensure thoroughness. This approach enables the immediate release of knowledge which may have been trapped in the heads of developers for years. Our clients begin to realise the benefits from their investment in our Knowledge Transfer service from the start of every project.

The information captured at the workshops is used to develop lean documentation, using industry-standard software modelling techniques to ensure its long-term accessibility and ongoing sharing of your design knowledge, permanently releasing your organisation from the 'Knowledge Trap'.

For more information, please download a brochure or contact us if you have a specific question or if you'd like one of our consultants to call you to discuss our services in more detail. If you prefer, we can arrange a demonstration of one of our completed Knowledge Transfer projects.